FAQ

When is the show?

The show will be streamed live on Saturday, June 5th at 7:00PM central time.

How do I buy a ticket?

Simply click here to purchase a ticket, and choose “BUY TICKET.”

Once you complete your purchase, you will see an 8-character code on the screen. You will use this code to access the show on Saturday, June 5th.

You will also receive a confirmation email that will also contain your code 5-10 minutes after your purchase. If you do not receive the email, please check your spam folder and make sure jerryjeffhelp@bubbleup.net is added to your approved senders list.

How do I watch the show?

On the day of the show, click here on your computer or mobile device and choose “ENTER CODE.” When prompted, enter your 8-character redemption code.

When should I log into the show?

We do recommend logging on about half an hour before the show starts just to give yourself some time in case you run into any technical issues.

How can I cast the show to my television?

Specific casting instructions vary depending on your device and your TV. Click here for specific information on casting.

What If I don’t get a code?

No problem! First, check your SPAM folder, and if it’s not there simply email us at jerryjeffhelp@bubbleup.net and we will respond ASAP!

What if I have problems watching?

Just email us at jerryjeffhelp@bubbleup.net and we will get right back to you.